Ora

Reviews about Ora

• 4 / 5

  By Andy Ish
  The food is excellent quality and very reasonably priced for most of the tapas.
  
  The service wasn't great having to ask a couple of times for drinks which was added to the bill and quickly corrected when pointed out. Not the place I'd go for a quiet/romantic meal but definitely worth a visit.
  April 21, 2017
• 1 / 5

  By Andy Viles
  A loyal customer of Ora over the past year, I've forgiven constant mistakes, poor service and food quality issues because they usually get so much right, even if every time they get something wrong. However this evening we were seated upstairs for desert and a drink (we had previously said we were fine to sit downstairs but the staff had insisted and made us wait five mins) but upon ordering we're informed upstairs was dinner only and we needed to move downstairs. The manager insisted even though the restaurant was nearly empty. We left. Totally unnecessary in the circumstances and manager would accept no decision making responsibility upon being challenged. Shame because we go here at least every fortnight, likely not any more. Just wish they'd get everything right most of the time, even if not all the time.
  April 05, 2017
• 2 / 5

  By Rachael S
  Whilst the food was good, the service has room for improvement. The decor of the restaurant was nice and well suited.
  
  We were originally late for our table booking by ten minutes or so (we did phone them to let them know) but the table took 30minutes to get ready. Our table of six was squeezed onto what should have been a comfortable table for 4.
  
  Once sat down, we ordered food and drinks as normal. Two dishes were served as starters and cleared. Between clearing and mains arriving was far too long. Our table didn't pick up on the time lapse due to enjoying the company present until it became obvious that two separates tables arriving after us, were served mains before our table. We raised the issue with the servers and sure enough the mains were served shortly after. Food was served hot and well presented. A sirloin steak which was ordered medium rare was served well done. The waiter swapped this dish straight away for a freshly cooked steak. The grilled chicken was dry, oven cooked and lacked flavour.
  
  Once we had finished our mains, the server half cleared the table before starting to clear a second table. A short while after the rest of the table was cleared.
  
  Our table decided to pass on dessert and the bill was brought over almost instantly compared to the rest of the meal. The restaurant had a nice offer for two, dining with drinks offered which were branded but even drinks took too long to be served despite a bar being on the same floor as the dining area.
  
  
  January 08, 2017